Legal

Terms and Conditions

Last updated: November 11, 2026

These terms govern your use of momentym.com and of Momentym’s text message (SMS) program. By using the website or opting in to text messages, you agree to them. If you are a Momentym client, your Master Services Agreement and statements of work govern our services to you, and where they conflict with these terms, they control.

  1. About us
  2. Using this website
  3. Our content
  4. Information you send us
  5. Text message (SMS) terms
  6. Other websites
  7. Disclaimer
  8. Limitation of liability
  9. Governing law
  10. Changes and contact

1. About us

The website and the text message program are operated by Momentym, LLC, a Delaware limited liability company (“Momentym,” “we” or “us”). You can reach us at info@momentym.com.

2. Using this website

The website gives general information about Momentym and our services. It is not legal, medical, financial or other professional advice. We may change or remove any part of the website at any time.

You agree not to:

  • use the website for anything unlawful;
  • try to gain unauthorized access to it or to our systems;
  • interfere with how it works; or
  • use automated tools to copy its content in bulk.

3. Our content

The website’s text, graphics, logos and the Momentym name belong to Momentym or its licensors. You may view and share pages for your own non-commercial use. Any other use needs our written permission.

4. Information you send us

Please make sure what you send us is accurate, and do not send confidential or sensitive information through the contact form. Our Privacy Policy explains how we handle personal information.

5. Text message (SMS) terms

Consent first. We only text people who have given explicit consent. We never text an employee of Momentym, an employee of one of our clients, or a user of any system we build or run unless that person has opted in themselves. An employer cannot consent on an employee’s behalf. Consent is not a condition of employment, of using our services or of any purchase.

  • Program. Momentym Alerts: operational text messages from Momentym and from the systems we build and run. These include alerts, status updates, reminders, requests for approval and replies to messages you send. We do not send marketing messages through this program.
  • Who it is for. Momentym team members and people we have invited to test the systems we are building, such as a client’s staff in a pilot.
  • Opting in.
    • You sign up yourself on our form at momentym.com/sms, by entering your own mobile number and checking the consent box. The box is never pre-checked, and the form can’t be submitted without it.
    • We send one text to confirm your sign-up.
    • If you opted out and want texts again, text START.
    • We store a record of your consent and of any opt-out, as our Privacy Policy describes.
  • Message frequency varies with the alerts and conversations you are enrolled in.
  • Message and data rates may apply. Momentym does not charge for text messages. Your mobile carrier’s rates apply.
  • To opt out, reply STOP to any message. CANCEL, END, QUIT and UNSUBSCRIBE also work. You will receive one message confirming the opt-out, and no further messages. To opt back in, text START.
  • For help, reply HELP, or email info@momentym.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Your number.
    • You confirm that you are the subscriber or an authorized user of the mobile number you give us, and that you are 18 or older.
    • If you change or give up that number, text STOP from it first, or tell us at info@momentym.com.
  • Privacy.
    • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
    • Text messaging opt-in data and consent will not be shared with any third parties.
    • See our Privacy Policy.

The consent wording on the sign-up form

The consent checkbox on momentym.com/sms reads:

☐ I agree to receive text messages from Momentym (Momentym Alerts) at the mobile number above: alerts, status updates, reminders and approval requests from the systems I am testing. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not a condition of employment or of access to any system. See the Terms and Privacy Policy.

The website may link to other websites. We are not responsible for their content or their privacy practices.

7. Disclaimer

The website and the text message program are provided “as is” and “as available,” without warranties of any kind, to the fullest extent the law allows. We do not promise that they will always be available, error-free or that any message will be delivered.

8. Limitation of liability

To the fullest extent the law allows:

  • Momentym will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the website or the text message program.
  • Our total liability for any claim related to them is limited to one hundred US dollars ($100).

This section does not apply to our work for clients, which is governed by the client’s agreement with us.

9. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute about them will be heard in the state or federal courts located in Pulaski County, Arkansas, and you and Momentym consent to those courts’ jurisdiction.

10. Changes and contact

We may update these terms from time to time and will post the new version here with a new “Last updated” date. Questions: Momentym, LLC, info@momentym.com.