Privacy Policy
Last updated: November 11, 2026
Momentym, LLC (“Momentym,” “we” or “us”) is a Delaware limited liability company. This policy explains what personal information we collect through momentym.com, by email and through our text message (SMS) program, how we use it, and the choices you have. If you have a question, write to us at info@momentym.com.
- We collect only what we need to reply to you, work with you and send the texts you have asked for.
- We do not sell personal information.
- We never send a text message to anyone without their explicit consent. That includes our own employees, our clients’ employees and the people who use the systems we build.
- We store a record of every consent to receive texts, and of every opt-out.
- Your mobile number and your consent are never shared with third parties or affiliates for marketing or promotional purposes.
- Information we collect
- How we use it
- Text messages (SMS)
- How we share it
- How long we keep it
- Security
- Your choices and rights
- Children
- Changes to this policy
- Contact us
1. Information we collect
Information you give us
When you use the contact form on our website or email us, we receive what you send: typically your name, email address, company, industry and message. If you opt in to text messages, we collect your mobile phone number and the consent record described in section 3.
Information collected automatically
Our website host keeps standard server logs, such as IP address, browser type, the pages requested and the time of each request, to run and secure the site. Our pages load fonts from Google Fonts, which receives your IP address when the fonts load. We do not use advertising cookies, tracking pixels or third-party analytics on this website.
Information we handle for our clients
When we build and run systems for a client, we handle that client’s data under our written agreement with the client and on its instructions. That agreement, not this policy, governs that data. If you are an employee or customer of one of our clients, the client’s own privacy notice also applies to you.
2. How we use information
- To reply to you, and to provide, support and improve our services.
- To send the text messages you have agreed to receive, and to honor opt-outs.
- To keep our website and systems secure and working.
- To meet legal obligations and enforce our agreements.
We do not sell personal information, and we do not use it for targeted advertising.
3. Text messages (SMS)
We never text anyone without their explicit consent. We will not send a text message to an employee of Momentym, an employee of one of our clients, or a user of any system we build or run unless that person has given their own explicit consent to receive texts. An employer cannot consent on an employee’s behalf. Consent is never a condition of employment, of using our services or of any purchase.
Who the program is for
Momentym team members and people we have invited to test the systems we are building, such as a client’s staff in a pilot.
How you opt in
You opt in yourself on our sign-up form at momentym.com/sms:
- You enter your name, company, work email and your own mobile number.
- You check the consent box. It is never pre-checked, and the form can’t be submitted without it.
- The box tells you who is texting you, what kinds of messages you will receive, that message frequency varies, that message and data rates may apply, and that you can reply STOP to opt out or HELP for help.
We then send one text confirming your sign-up. If you opted out and later want texts again, text START to opt back in.
What we send
Operational messages from Momentym and from the systems we build and run, such as alerts, status updates, reminders, requests for approval and replies to messages you send. The program is not used for marketing.
The consent records we keep
When you opt in, we store a record of your consent:
- your name, company, work email and mobile number;
- the date and time you signed up;
- the form you used; and
- the exact consent wording you agreed to.
When you opt out, we record that as well and stop texting that number. We keep these records while you are enrolled and for four years after you opt out, so that we can show every message we sent had permission.
No sharing of your number or consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information is shared with subcontractors that support the service, such as the provider that delivers our text messages, only as needed to send and receive your messages.
Opting out and getting help
Reply STOP to any message to opt out. CANCEL, END, QUIT and UNSUBSCRIBE also work. You will get one message confirming the opt-out, and no further messages after that. Reply HELP for help, or email info@momentym.com. The full program terms are in our Terms and Conditions.
4. How we share information
We share personal information only:
- with service providers that help us run our business and work on our instructions, such as website hosting, email, text message delivery and cloud hosting;
- when required by law, or to protect the rights, safety and security of Momentym, our clients or others; and
- in connection with a merger, acquisition or sale of assets. Any successor must honor this policy, including its limits on text message consent data.
We do not sell or rent personal information.
5. How long we keep it
- We keep messages you send us for as long as we need them to respond to you and for our business records.
- We keep text message consent and opt-out records as described in section 3.
- Server logs are kept according to our website host’s standard retention.
6. Security
We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices and rights
You can ask us to see, correct or delete the personal information we hold about you, or to stop texting you, by emailing info@momentym.com. We will respond within 30 days. Depending on where you live, you may have additional rights under local law, and we will honor them as that law requires.
If you ask us to delete your data, we still keep the record of your opt-out, so that we never text you again by mistake.
8. Children
Our website and services are for businesses and are not directed to children under 13, and we do not knowingly collect personal information from them. Our text message program is only for people 18 or older.
9. Changes to this policy
We may update this policy from time to time. We will post the new version here with a new “Last updated” date. We will not apply a material change in how we use your mobile number without your consent.
10. Contact us
Momentym, LLC
info@momentym.com